Passenger Assistant Training Scheme

PATS is a Passenger Assistant Training Scheme

It is for anyone who has care or supervision of passengers travelling by road. This could be in cars, taxis, minicabs or large buses. It is relevant for both volunteers and paid members of staff

PATS improves passenger safety by providing the skills and information for passenger assistants to understand and meet the needs of their passengers

PATS has five different modules:

• an induction module (undertaken by all)
• assisting passengers with disabilities (but not wheelchair users)
• assisting wheelchair users
• assisting children and young people
• assisting older people.

Undertaking each module depends on the needs of the people you work with.

More information on PATS training can be found here: https://ctauk.org/latest-pats-updates